We are always happy to hear from you. If you have any questions about your order, our products, or need support, you can contact us using the form above or the email below.
📧 Email: info@spiritualsenses.co.uk
🕒 Customer Support Hours:
Monday to Friday – 9:00 AM to 5:00 PM (UK Time)
Closed on weekends and public holidays.
Business Details:
Spiritual Senses is a UK-based sole trader business. We operate exclusively online and do not have a physical retail location.
If a return address is needed, it will be provided via email upon request.
We currently only ship within the United Kingdom.
Orders are processed within 1–3 business days. Depending on product availability, your order may be fulfilled from our UK or overseas warehouse.
UK Warehouse: Typically arrive within 3–7 business days after dispatch.
International Warehouse may take up to 7–15 business days for delivery.
You may receive your order in multiple shipments if items are sourced from different locations.
Standard Shipping: £4.99
Free shipping for orders over £59
We ship UK orders via Royal Mail, and some items may come from our international warehouse via Yunnan Express. Orders may arrive in separate packages depending on stock availability.
Yes. You can return items within 14 days of receiving them, as long as they are unused and in original packaging.
To initiate a return, please email us at info@spiritualsenses.co.uk.
You can reach us by email at info@spiritualsenses.co.uk or by using the Contact Us form on our website. We aim to respond within 1–2 business days.
We offer a curated range of crystals, tarot cards, and spiritual tools to support mindfulness and personal growth. All items are for personal use and spiritual exploration.
Yes — all our crystals are 100% genuine, hand-selected for quality and energy.